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PRIVACY POLICY 

 

Introduction 

 

We at Lux Training are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect from you, how we use it, the circumstances under which we may share it with third parties, and how we keep it secure. We are dedicated to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

 

What Information We Collect 

 

We may collect the following types of personal information: 

 

  • Contact Information: Your name, address, email address, telephone number, and other contact details. 

  • Health Information: Details regarding your fitness level, health conditions, exercise habits, and goals. 

  • Payment Information: Credit/debit card details and other payment-related information for services purchased. 

  • Usage Data: Information on how you use our website, products, and services. 

 

How We Use Your Information 

 

We use your personal information for the following purposes: 

 

  • To provide you with training programs and advice. 

  • To process payments for our services. 

  • To communicate with you about your training schedule, service updates, and promotional offers. 

  • To improve our services and website based on your feedback and interactions. 

 

Legal Basis for Processing 

 

We process your personal data on the following legal bases: 

 

  • Consent: We may process your data when you have given us explicit consent to use your personal information for a specific purpose. 

  • Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. 

  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject. 

  • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. 

 

Data Sharing and Disclosure 

 

We may share your personal information with third parties in the following situations: 

 

  • With service providers who assist us in running our business and providing our services (e.g., payment processors, website hosting companies). 

  • If required by law, such as to comply with a subpoena or similar legal process. 

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 

 

Data Security 

 

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. 

 

Your Rights 

 

Under the GDPR, you have various rights regarding your personal data: 

 

  • The right to access your personal data. 

  • The right to have your personal data corrected if it is inaccurate or incomplete. 

  • The right to request the deletion of your personal data. 

  • The right to object to the processing of your personal data. 

  • The right to request the restriction of processing your personal data. 

  • The right to data portability. 

 

Contact Us 

 

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at Lux Training. 

 

Changes to This Privacy Policy 

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. 

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